Privacy Policy

VIHM (“we”, “our”, “us”) operates the VIHM mobile application. This Privacy Policy explains how we collect, use, and protect your information when you use our app.


1. Information We Collect

We may collect the following types of information:

Personal Information (if provided by user)

  • Name

  • Email address

  • Phone number

  • Address or location (if required for services)

This information is collected only when users voluntarily provide it (for registration, enquiry, forms, etc.).

Automatically Collected Information

When you use the app, we may automatically collect:

  • Device information (model, OS version)

  • App usage data

  • IP address

  • Crash logs & analytics data

This data helps us improve the app experience.


2. How We Use Information

We use collected information to:

  • Provide and improve app services

  • Respond to user enquiries

  • Send important updates or notifications

  • Maintain app security and performance

  • Improve user experience and functionality

We do not sell or rent your personal data.


3. Third-Party Services

Our app may use trusted third-party services such as:

  • Google Play Services

  • Firebase Analytics / Crashlytics (if enabled)

These services may collect information according to their own privacy policies.


4. Data Sharing

We may share information only when necessary:

  • To comply with legal obligations

  • To protect our rights and safety

  • With service providers who help operate the app

We never share personal data for advertising or selling purposes.


5. Data Security

We use reasonable security measures to protect your data.
However, no method of internet transmission is 100% secure.


6. Children’s Privacy

Our app is not intended for children under 13 years of age.
We do not knowingly collect data from children.


7. User Rights

You may request to:

  • Access your data

  • Update or correct your data

  • Delete your data

To request this, contact us using the details below.


8. Changes to This Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated date.


9. Contact Us

If you have questions about this Privacy Policy, contact:

Website: https://vihm.co.in/
Email: info@vihm.co.in